Tech Help

Whether you’re a novice or an expert, the library has a lot to offer if you’re looking to improve your technological skills or to troubleshoot a problem you’re having.

If all else fails, you can always ask our reference librarian via email (, phone (401-647-5133) or in person.

Tuesday Tech Help Hours

You can make an appointment with the reference librarian to get in-depth one-on-one tech help. (Currently during Tuesdays from 2:00 – 4:00 PM).

Appointments last a half hour and can cover any tech topic. Here are some common things that reference librarians help patrons with:

  • Troubleshooting the use of a laptop, phone, or printer
  • Helping folks download ebooks and audiobooks from the eZone or the Libby app
  • Getting people started using a program like Word, Excel, or Powerpoint
  • Helping set up a new email or social media account
  • Showing someone how to use a specific app

Not available Tuesdays? We’ll do our best to work with you to find a time that is convenient.

Mobile Printing

We now offer mobile printing through Princh!

Printing from your phone and tablet

The new printing solution is available on mobile phones and tablets. Download the free Princh app from the App Store or Google Play. Check the printing from your iPhone video guide or the printing from your Android video guide to see the steps you need to follow to start.

Printing from your own laptop

You can also print from your own laptop at the library by visiting the webpage. Check the printing from your laptop video guide to see the instructions.

Guide posters are also set up within the library, and you can always ask our staff for help.

Other resources

Digital Learn is an online hub for digital literacy support and training. Included in is a collection of self-directed tutorials for end-users to increase their digital literacy. Feedback from public library staff directed PLA to develop courses on the most basic skills, such as using a computer, navigating a web site, and searching. Modules are video-based with narration, typically 6 to 22 minutes long, written in plain language (communication learners can understand the first time they hear or read it), and often at an elementary to middle school reading level.

GCF Learnfree

GCF Learnfree is a free 24-hour online classroom that presents tutorials about computers, technology, skills for the workplace and everyday life, GED prep, reading, and math. It is an amazing resource for anyone who wants to learn. If you can’t make it to the library, head here. They have lessons and tutorials in text and video format.


If you’re learning Excel and you can’t get what you need from a tutorial on other sites, Chandoo is devoted to teaching people about Excel, from total basics to advanced techniques. They do offer paid lessons, but they have a vast array of free resources that we recommend to anyone interested in learning Excel.

Denver Public Library

The Denver Public Library offers amazing technology classes – you can’t benefit from their awesome librarians online, but you can download all of their handouts and tutorials. If you’re looking for something a unusual or specific, such as how to create business cards using Microsoft Publisher or Computación Básica (en Español), you might find something there.

If there’s any class you see there that you would like us to teach, call or send an email to Leah in reference.